Where is my tracking information?

You will receive your tracking information once your order is processed and shipped. Your tracking information will be sent to the email address that was put in at the time of checkout. 

If you are having trouble locating your tracking email please sure to check your spam/junk folder as it may have gone there. 

You can also check your package independently
Note: We cooperate with two logistics providers respectively. If one of them cannot find your package, you can click the other link to check it.
Query A: https://www.trackingmore.com/4px-tracking.html?number=
Query B: https://www.17track.net/en

If you are still unable to locate your tracking email please feel free to email us at support@galacase.com  and we would be happy to provide updated tracking information for you!